Client FAQ
Welcome to our FAQ page. Here you'll find quick answers to some of the most common questions about our insurance services, including coverage options, enrollment, billing, and how to get help with your policy. If you don't see your question here, please contact us and we'll be happy to help.
Alpha Lee Insurance provides free education and guidance to help individuals and families make informed decisions about their coverage. While our support comes at no cost to you, we are compensated by the insurance company if you choose to enroll in a plan through us. This commission allows us to continue serving our clients, support our team, and provide long-term service you can rely on.
Alpha Lee Insurance is a family-owned and operated agency with more than 8 years of experience. We build lasting relationships with our clients by doing business the right way — prioritizing trust, integrity, and long-term value over quick profits.
Absolutely not. You pay the same whether you enroll through Alpha Lee Insurance or call the insurance company directly. The difference is that by enrolling through us, you get access to our client care team for lifetime support, client-only Q&A sessions, and ongoing updates on changes that impact your retirement.
A brokerage like Alpha Lee Insurance works for you, not the insurance company. We help you compare options from multiple carriers, explain complex details in plain language, and guide you to the best coverage for your needs and budget. Plus, we provide lifetime support — answering questions, handling changes, and making sure you're never left figuring things out on your own.
